It is the year of software as a service!

From InfoWorld: Best products of 2004

"In what may be a harbinger of things to come, both awards in the Enterprise Applications category went to hosted solutions -- one from Salesforce.com (for its CRM system) and one from Grand Central Communications (for what amounts to a Net-based, Web services switchboard)."

Nice to get early recognition that software as a service is a significant trend.